1. Booking and Service Usage
    Customers must provide accurate details when booking a ride.
    The estimated fare provided is subject to change based on real-time factors like traffic, route changes, and waiting time.
    Our drivers have the right to refuse service if the customer is intoxicated, behaving inappropriately, or violating safety regulations.
  2. Payment & Billing
    We accept payments via cash, credit/debit cards, and digital payment methods.
    Any unpaid balance must be settled immediately after the trip.
    A cancellation fee may apply if a booking is canceled within a certain time frame.
  3. Customer Responsibilities
    Customers must comply with local laws while using our service.
    Any damage caused to the vehicle by the customer will be the customer’s responsibility, and repair costs will be charged.
  4. Limitation of Liability
    Shree Cab Service is not liable for delays due to weather, traffic, or unforeseen circumstances.
    We are not responsible for lost or stolen items left in our vehicles.
    Return & Refund Policy
  5. Cancellation & Refunds
    If you cancel your ride before a driver is assigned, a full refund (if applicable) will be processed.
    If you cancel after a driver is assigned, a cancellation fee may apply.
    No refund will be issued for no-shows or last-minute cancellations.
  6. Service Issues
    If you experience a service-related issue (e.g., driver did not show up), contact our support team at [Your Contact Number] for a resolution.
    Refunds for service issues will be assessed on a case-by-case basis.
  7. Refund Processing Time
    Approved refunds will be processed within 5-7 business days to the original payment method.

Return & Refund Policy

  1. Cancellation & Refunds
    If you cancel your ride before a driver is assigned, a full refund (if applicable) will be processed.
    If you cancel after a driver is assigned, a cancellation fee may apply.
    No refund will be issued for no-shows or last-minute cancellations.
  2. Service Issues
    If you experience a service-related issue (e.g., driver did not show up), contact our support team at [Your Contact Number] for a resolution.
    Refunds for service issues will be assessed on a case-by-case basis.
  3. Refund Processing Time
    Approved refunds will be processed within 5-7 business days to the original payment method.